Information - Frequently Asked Questions
How do I find out about Park District programs?
The Park District issues three seasonal brochures which are mailed to all Clarendon Hills Park District residents. The Fall brochure (program dates September-December) is mailed the first week of August; the Winter/Spring brochure (program dates January-April) is mailed the third week of November; and the Summer brochure (program dates May-August) is mailed the third week of March. The brochures are also available on the website as a reference. The Park District utilizes our website, social media (Facebook) and Constant Contact as additional methods of promoting programs.
What do I need to do before I can register for program, rent a facility or purchase a Lions Park Pool Pass?
Every family or individual interested in participating in programs, renting a facility or purchasing a season pass must establish a “Household” through the Main Office. The process is simple, complete the Household Information Form (available on the website or at Main Office) and return with proof of address to the Main Office by dropping it off or emailing to email@example.com. Once the Household is established in the system you will be able to register for programs. Online registration is an option for most programs, however facility rentals and pool passes cannot be processed online.
When can I begin registering for classes?
Resident registration for programs is in conjunction with the mailing of the brochure. Fall registration begins the first Monday in August, Winter/Spring begins the third Monday in November and Summer registration begins the third Monday of March. Registration begins at 9am and can be completed at the Main Office (315 Chicago Avenue) or online. Non-Resident registration begins one week after resident registration. See above concerning Household Information requirement.
Can I register for programs and pool passes online?
Yes and no. Once you have established a Household you can register for most recreation programs online (there are registration deadlines for each program so if interested plan ahead). Pool passes cannot be processed online - they must be completed in person at the Main Office or at Lions Park Pool (during operating season). NOTE: Households can only be established through the Main Office so in order to purchase a season pass at Lions Park Pool you must have already set-up your Household at the Main Office (Households cannot be set-up at Lions Park Pool).
What forms of payment does the Clarendon Hills Park District accept?
The Park District accepts Cash, Check, VISA or Mastercard as payment for programs, facility rentals and pool passes. Online registration requires payment by VISA or Mastercard.
What information is available through “My Account” in the Registration System?
Once you have established your Household you can manage several areas online. When you establish your Household you are given a Username and Password for online access. Under the “My Account” tab you can review registration history, create a family program calendar, reprint receipts and reset your password.
How do I know if I am a resident of the Clarendon Hills Park District?
A Clarendon Hills Park District resident is someone who has their permanent residence with the Park District boundaries. The quickest way to determine your Park District resident status is to check your tax bill. The Park District you pay taxes to will be listed. You will need to provide proof of residency when you establish your Household.
When does the Clarendon Hills Park District Pool open?
The pool is a seasonal facility that opens Memorial Day weekend and closes on Labor Day. Please call the park district for more information at 630-323-2626.
What is the address and phone number for Lions Park District Pool?
The pool is a seasonal facility located at 100 Byrd Court and the phone number is 630-325-1040 (Memorial Day Weekend-Labor Day).